At Sentafe Group, we understand that true customer value extends beyond the sale of our products. It’s fostered through in-depth support and consultancy from the initial interaction and throughout the entire duration of our business relationship. This approach cultivates enduring partnerships from which both parties benefit equally.

Our dedicated service and maintenance center is certified by the Industrial Control Authority in Egypt (ICA), demonstrating our commitment to exceptional after-sales service. We maintain a comprehensive after-sales policy for every product sold, ensuring a ready supply of spare parts to fulfill warranty obligations and provide continuous technical support.

Our team of expert engineers, specializing in electronics and communications, is committed to delivering superior client care within a meticulously managed environment. We provide:

  • Accessible Helpdesk services backed by reliable First Line Maintenance Support.
  • A team of highly trained engineers offering extensive geographic coverage.
  • Regularly scheduled maintenance visits twice a year, which include necessary updates to note templates.
  • Both preventative and corrective maintenance services.
  • A complete stock of spare parts.
  • Flexible service agreements tailored to meet annual or short-term needs.

Safety Training

Sentafe health and safety training programs are meticulously crafted, regularly updated, and draw upon the latest international technical and managerial best practices. Our curriculum is enriched by real-world research, firsthand experiences, profound regional insights, and a deep understanding of the specific needs within various organizations.

Sentafe is committed to equipping new and less experienced employees with the essential safety skills required to thrive in today's challenging work environments.

Our expert trainers are adept at catering to diverse sectors, including construction sites, oil and gas drilling/workover operations, gas stations, telecommunication facilities, power plants, and agricultural settings.

Our training offerings include:

  • ATEX, IECEx, and CompEx Training & Certification
  • Construction Site Safety Inductions
  • Oil & Gas Drilling/Workover Site Safety Inductions
  • Telecommunication Site Safety Inductions
  • Power Plant Safety Inductions
  • Farm Safety Inductions
  • Basic First Aid for the Workplace
  • Basic Fire Fighting Techniques
  • Initial Emergency Response Training
  • Containment Breach Procedures
  • Hydrogen Sulfide Awareness
  • Job Hazard Analysis
  • Permit To Work Systems
  • Lockout/Tagout Safety Procedures
  • Banksman/Rigger Awareness
  • Defensive and Safe Driving Courses
  • Load Securing Methods
  • Safety Training Observation Program (STOP)
  • Electrical Safety Principles
  • Scaffolding Safety Awareness
  • Forklift Operation Safety
  • Ladder Use Safety
  • Along with a variety of other safety training topics.